Frequently Asked Questions

With Capital Key, each merchant is assigned an individual funding specialist to guide and help them on their way to receiving their merchant cash advance. Our funding specialists endure a thorough and rigorous training process and are therefore equipped to answer any questions you may have about the merchant cash advance.
No small business owner should be in the dark about his/her business funds. Therefore, it is important to always ask questions in order to clarify any confusion that you may have.
If a company refuses to answer your questions, you may want to consider looking into a different merchant cash advance company.
Below is a list of questions that Capital Key funding specialists frequently hear.

Who do I contact if I have questions?

A Capital Key representative is available to assist you
877-509-5204 Mon-Thurs 8:30 – 6, Friday 9-4 Sat/Sun Email only Email anytime, we will get back to you at our earliest convenience.

How long is the application process?

It takes approximately 5-10 minutes to fill out our 1-Page Application. Additionally we only need 4-6 months of your most recent bank statements in order to determine what programs you may be eligible for.

Does it cost anything to apply?

NO! There are ZERO upfront costs and NO obligation to apply.

What if I have bad credit?

It’s ok. Our programs are not restricted by credit scores. We are more interested in seeing that your business is sustainable and can benefit from our funding.

What if I was declined by my bank?

We specialize in approving small businesses that were declined by the banks. Our programs are designed to take on the risk that the banks avoid.

How quickly can I get money?

You can get funded in as little as 24 hours! Of course this is if everything is lined up perfectly. Typically it will take approximately 3-5 business days.

How much financing may I apply for?

It depends on your business and the program(s) you may be qualified for. Our financing options range from as little as $5,000 to over 1 Million!

How long do I have to pay the financing back?

The term varies depending on what program your business qualifies for. We offer short term options as low as 1 month to longer terms to 5 years.

How do I repay the financing?

The payback terms vary depending on what program you qualify for. The majority of programs offer daily or weekly repayment terms, however, there are also monthly payback terms available to better qualified clients as well.

What are the rates?

The rates vary and are determined by what program you are qualified for. Everything is 100% transparent and will be in writing once we know what you are qualified for. There are many different programs available, some of which offer a fixed fee payback instead of a rate.

What are the fees?

The fee will be determined by which program you are eligible for. Everything will be 100% transparent and in writing. We do our best to offer you the best terms that you are qualified for.

Are there prepayment penalties?

No, there are no penalties to pay back the financing early. Some programs also offer a discount for early payment!

What if I already have a non bank financing program?

Its ok! Depending on the type, term and balance we still may be able to help you secure additional funding.

What types of businesses do you work with?

We focus on small to medium Canadian Businesses that have been operating for at least 6 months. In our experience we have been able to help many different types of industries such as retail, auto rep

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About Capital Key

At Capital Key our team simply loves helping our clients get money so they can grow their business! In todays economy it can be very frustrating for a small business owner that has a great business plan and vision, but cannot get the money needed to put everything into action. We help make the process of getting approved for business capital easy and fast.

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